We are now Focus Group Health
We are now Focus Group Health, a Sago community. You may have noticed some changes and while our website may look a little different, we will continue to provide you access to all of the same great features you are familiar with.
When a recruiter calls you, they will say they are calling from Sago.
If you receive a one-on-one correspondence from an employee, the e-mail address will be firstname.lastname@example.org
Our logo will look a little different
What else do I need to know?
Our survey invites will continue to come from the same e-mail address, no need to add a new email address to your safe sender list!
We will continue to provide you with relevant study opportunities that allow you to share your opinions.
Your account information and points balance will not change.
You will continue to receive research invitations to your inbox and by SMS if you have opted in.
Our Panel Service Team is here to help! Please e-mail Help@FocusGroup.com or leave us a message at +1 (855) 244-0886.
Our social media pages present you with in-the-moment study opportunities. Don't forget to follow us!
Introducing Focus Group Wallet
1. Upon completion of any interview, focus group, online survey, or any other participation type, you will receive an email with a link that takes you to the Focus Group Wallet portal.
2. Your honorarium is added to your on-line account (Focus Group Wallet)
3. You can access the online account at any time for details such as cumulative dollars/points, projects where you received honorarium, how much you have already redeemed, etc.
4. You can redeem the honoraria via a catalog that has options such as Virtual Debit Card, Physical Debit Card, Amazon, Best Buy, iTunes, etc.
Will all honorarium be issued through Focus Group Wallet?
How do I receive my honorarium?
Can I still get a physical gift card?
Can I still use my physical card at the ATM?
What happens to the points I have already accumulated in my account?
Has anything else changed?
Where can I find more information?
I need help! Who can I contact?